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Effective October 19, 2011
Welcome to the Flycell Inc. ("Flycell") Canadian website (the "Site") where you will find descriptions of products and services offered by Flycell ("Services").
The Services are available at websites on the world wide web owned and/or operated by Flycell or its affiliates (the "Flycell Sites") and includes everything on the Flycell Sites that may exist from time to time, including, without limitation, downloadable mobile entertainment, such as ringtones, wallpaper, games and graphics (collectively, the "Downloads"). The Services also allow you to participate in Flycell's online social networking website. PLEASE NOTE THAT THE SOCIAL NETWORKING WEBSITE IS FREE OF CHARGE BUT ALL OTHER SERVICES, INCLUDING THE DOWNLOADS, ARE PAID SERVICES. Once properly registered and after making proper payment, you will be permitted to download to compatible wireless telephones and other compatible devices certain Downloads through the Services. Through the Services, you will also be able to create buddy lists, sample streaming versions of certain Downloads and send messages, content and information to other members, subscribers and third parties through one or more means (the "Messaging Systems"). We make no representation as to compatibility of your wireless phone with our Flycell Sites.
You agree that you will not allow others to use your member name, password and/or account. You agree to indemnify and hold harmless Flycell, its partners, parents, subsidiaries, agents, affiliates and/or licensors as applicable, for any improper, unauthorized or illegal uses of your member name, password and/or your account. This includes illegal, unauthorized or improper use by anyone to whom you have given permission to use your member name, password and/or account.
If you order a Download or other product and you are unable to download the product, please let us know immediately by filling out our Support Form located at www.flycell.com. If we don't hear from you within seven (7) days from the first date that the download was initially attempted, you will have been deemed by us to have successfully received the Download.
A refund will be issued if there is a technical issue (such as but not including corrupt files, system errors, or other unforeseen difficulties) that results in your inability to receive your Download. If, however, you choose a phone or carrier we do not support, if you do not have text messaging and/or Internet enabled on your phone, or if you are simply dissatisfied with the actual product that has been correctly delivered, then you shall not be entitled to a refund.
You may Pay-by-Phone using any of the following carriers: TELUS, Bell, Rogers, Virgin Mobile and SaskTel and such other carriers as may be available from time to time. By making a purchase from Flycell that is billed to a cell phone account, you confirm you are the owner of the phone or have permission of the owner to incur these charges.
If you are not the owner of the wireless phone you intend to use for your participation in our Services, you must always obtain the permission from the owner before participating. If you are under the age of majority in your jurisdiction you must obtain parental permission and consent. Flycell's rights to make certain Downloads available to you may cease. In such event, Flycell will not deliver to you the license necessary to play back any such Downloads after the end of the period in which such rights expire. If Flycell ceases making any such rights available, Flycell will not refund any portion of your fees, but you may contact customer support to the address below to receive appropriate replacement rights.
By completing the registration process, you authorize Flycell to charge the appropriate fees (including taxes or premium surcharges) to your mobile telephone invoice, as selected by you, and if you select the monthly fee subscription plan, you authorize the continued billing each month until you cancel such subscription. Please note that additional message & data rates may apply. If your billing information changes (e.g., new cell phone number or change of carrier), you must update that information in "My Account." If you cancel your account or subscription for any reason, Flycell will not refund any of your fees paid to date. Monthly subscribers are billed on a 30-day cycle, which begins on the first day you sign up for the subscription and ends 30 days thereafter (each, a "Subscription Month"). We will issue a charge to your cell phone invoice on the first day of each Subscription Month.
The charges will be billed to your wireless phone bill or deducted from your prepaid balance. You confirm you are the owner of the phone or have permission of the owner to incur these charges. If you are under the age of the majority in the jurisdiction where you live, you confirm that you have parental permission and consent to incur these charges. You understand that you will be charged these fees regardless of whether you complete your Downloads. Please do not proceed to reply to the opt in message unless you have read, understand, and agree to these terms and conditions.
You may opt to obtain our "ClubPack" Services, which will provide you with unlimited download credits for the price of $5/week. You may use credits towards download of mobile products including ringtones, wallpapers, games, applications, and SMS services. Charges will be billed to your mobile phone bill. Please note that additional message & data rates may apply. Bell users: An additional $1 network fee may apply.
Customers may stop any Services by sending the word STOP in a text message to number 80807 or by contacting Customer Care at 1-800-580-0017. For more information, text HELP or AIDE or INFO to 80807. Subscription cancellation will become effective at the conclusion of the Subscription Month in which we receive the cancellation request for monthly subscribers. Weekly subscribers will be canceled immediately upon request. Standard text and picture messaging rates apply.
Single channel Horoscope text alerts are available by sending the applicable keyword (ZOD ARI, ZOD TAU, ZOD GEM, ZOD CAN, ZOD LEO, ZOD VIR, ZOD LIB, ZOD SCO, ZOD SAG, ZOD CAP, ZOD AQU, or ZOD PIS) to number 69999. Upon subscription, you will receive one horoscope text alert message per day at a price of $.50 per Horoscope text alert message received. Charges will be billed to your mobile phone bill. Please note that additional message & data rates may apply. You will continue to be billed until you cancel the service. Bell users: An additional $1 network fee may apply. Service not available to TELUS users.
For more information on single channel Horoscope text alerts, customers can text HELP or AIDE or INFO to 69999 or can contact Customer Care at 1-800-580-0017. Customers can stop or cancel the Horoscope text alert service at any time by sending the word STOP in a text message to number 69999 or by contacting Customer Care at 1-800-580-0017. Single channel text alert subscriptions will be canceled immediately upon request.
All fees are subject to change upon notice from Flycell. Flycell will send you a text describing the change in the fees to which you will have to reply confirming you accept the change. If you do not reply, the applicable Service will be terminated.
Flycell may include in the Services the ability for you to make electronic purchase(s). You acknowledge and agree that any submissions you make for electronic purchase(s) constitute your intent and agreement to be bound by the terms of and to pay for such purchase(s). You may withdraw your consent to enter into such electronic agreements by giving written notice to Flycell but if you do so, you will not thereafter be able to make any electronic purchase(s). To the extent that such electronic purchases are offered to you by a third party, you acknowledge that Flycell shall not be responsible or liable to you for the products or services that you may purchase, whether through the Site any other Flycell Site. Flycell does not make any representation or warranty for any third party product or service.
Flycell is not responsible to you for any content or materials constituting all or part of any Download or any other aspect of the Services available from the Site or Flycell Sites that you might find objectionable or contain explicit sexual content.
You understand that all information, data, text, files, graphics, links, music, photographs, software, sound, video, messages, communication or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated. Accordingly, you, not Flycell, are entirely responsible and liable for all activities conducted through your Account. Flycell does not control the Content posted or transmitted in any way via the Services and, as such, does not guarantee the accuracy, integrity, or quality of such Content. You understand that by using this Services you may be exposed to Content that is offensive, indecent, or objectionable. Under no circumstances will Flycell, its partners, parents, subsidiaries, agents, affiliates and/or licensors be liable in any way for any Content, including but not limited to, any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the user of any Content posted, emailed, sent via SMS or otherwise transmitted via the Services and Flycell expressly disclaims all responsibility for such Content. Listed below are some, though not all, violations that may result in Flycell terminating your Account. You agree not to do any of the following while using the Services:
Flycell is not responsible to you for any Content or materials constituting all or part of any Download or any other aspect of the Services that you might find objectionable or contain explicit sexual content.
Flycell does not claim any ownership of Content that you make publicly available on the Services, or otherwise upload, post or transmit for inclusion in publicly accessible portions of the Services. When you post such Content, you grant Flycell a worldwide, royalty-free and non-exclusive, perpetual and irrevocable license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display the Content for the purpose for which such Content was submitted or made available. This license terminates when Flycell removes such Content from the Services. You understand and agree, however, that Flycell may retain copies, but not display, perform, or distribute, server copies of Content that has been deleted or removed.
Flycell may offer contests or promotions encouraging users to upload Content for judging or prizes. Content uploaded for a contest or promotion is subject to the terms of the specific contest or promotion.
Please carefully consider the information you post on the Site and that you provide to other Users. Your Site profile must not include the following items: telephone numbers, street addresses, last names, and any photographs containing nudity, or obscene, lewd, excessively violent, harassing, sexually explicit or otherwise objectionable subject matter. Flycell accepts no responsibility or liability for any inaccurate, inappropriate, offensive or sexually explicit material that may be provided by other Flycell members. If you become aware of misuse of the Flycell Services by any person, please contact customer supports at Flycell.com immediately.
Flycell reserves the right, in its sole discretion, to reject, refuse to post or remove any posting (including private messages) by you, or to restrict, suspend, or terminate your access to all or any part of the Services at any time, for any or no reason, with or without prior notice, and without liability. Flycell expressly reserves the right to remove your profile and/or restrict, suspend, or terminate your access to any part of Services if Flycell determines, in its sole discretion, that you pose a threat to Flycell and/or its users.
The following is a partial list of the kind of Content that is illegal or prohibited to post on or through the Services. Flycell reserves the right to investigate and take appropriate legal and other action against anyone who, in Flycell's sole discretion, violates these terms, including without limitation, removing the offending communication from the Services and terminating the membership of such violators. Prohibited Content includes, but is not limited to Content that, in the sole discretion of Flycell:
Prohibited activity includes, but is not limited to:
The Services features messaging systems that include text message capabilities and may from time to time contain other features that allow you to exchange messages, content and other information with other Flycell members and subscribers and third parties. Flycell has the right but not the obligation to monitor and edit or remove any activity or content it finds objectionable in such messaging systems. Flycell takes no responsibility and assumes no liability for any content, materials, messages and the like that you or any other subscribers, members or third parties post or send over the messaging systems. The text message content is for entertainment purposes only.
By posting messages, inputting data, or engaging in any other form of communication through the Services, you represent and warrant that you own or otherwise control all applicable rights to the Content that you post, upload, transmit or display; that the Content is accurate; that use of the Content that you supply does not violate third-party rights and will not cause injury to any person or entity. You will fully indemnify and hold harmless Flycell, its partners, parents, subsidiaries, agents, affiliates and/or licensors as applicable, for all claims resulting from Content that you supply through the Site, the Services or otherwise to Flycell, including all claims that the Content infringes the intellectual property rights of any third party.
By registering for a Flycell account, you agree that we may send you the following types of email communications: welcome emails, our weekly newsletter, account status updates and promotional content and solicitations. You may opt-out of receiving our email newsletter via the unsubscribe links in each email. You can also opt-out of specific types of email communications through your account settings. Our Services feature the distribution of content to your cellular phone, and by registering for a Flycell account, you agree to receive SMS messages to your phone, including messages regarding Services you request, account status updates, and occasional SMS newsletters. You will also have the opportunity to opt-in and receive surveys and promotional content by our affiliates. You may opt out of our SMS newsletter by sending an email or by responding to the SMS newsletter indicating that you would like to unsubscribe.
Flycell respects the intellectual property rights of others, and it expects you to do the same. If you know of or suspect that any use of the Services or the Downloads constitutes copyright infringement, please immediately send a notice to Flycell's at email@example.com.
All trade-marks, service marks, trade names, domain names, slogans, logos, and other indicia of origin that appear on or in connection with the Services are the property of Flycell and/or its partners, parents, subsidiaries, agents, affiliates, and/or licensors. You may not copy, display or use any of these marks without the prior written permission of Flycell.
In addition to the restrictions set forth above, you acknowledge and agree that you may not copy, distribute, sell, resell or exploit for any commercial purposes, any portion of the Services (or any Downloads accessible on or through the Services), or your user name or password.
Flycell and/or its business partners may present advertisements and promotional materials on or through the Services. Your participation in any Flycell promotional event is subject to the terms and conditions associated with that event. Your correspondence or business dealings with, or participation in promotions of, any third-party advertisers on or through the Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third-party. You agree that neither Flycell, Inc. nor its business partners shall be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such third parties on the Services.
Flycell reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice to you. You agree that neither Flycell nor its partners, parents, subsidiaries, agents, affiliates and/or licensors shall be liable to you or to any third party for any modification, suspension or discontinuance of the Services.
You agree to indemnify and hold harmless Flycell and its agents, employees, representatives, licensors, licensees, affiliates, parents and subsidiaries from and against any and all claims, actions, demands, causes of action and other proceedings arising from or concerning your use of the Services, including the messaging systems and the Downloads (collectively "Claims"), and to reimburse them on demand for any losses, costs, judgments, fees, fines and other expenses they incur (including reasonable legal fees and court costs) as a result of any Claims.
We represent and warrant that (i) once downloaded by you, the Downloads will operate until removed by you or a person to whom you have given access to the mobile telephone to which the Downloads were delivered; and (ii) we are authorized to license you to use the Downloads for your personal use on your mobile telephone as described herein. Because you have chosen the Downloads or other products and have had the opportunity to review them prior to purchase, we accept no liability if the Downloads are in any way found to be of unsatisfactory quality or otherwise not suitable for your particular purpose.
THE SERVICES, PRODUCTS, MATERIALS, INFORMATION AND SITE, INCLUDING BUT NOT LIMITED TO SERVICES, PRODUCTS, MATERIALS AND INFORMATION SUPPLIED BY THIRD PARTIES THROUGH FLYCELL, ARE PROVIDED ON AN "AS-IS", "AS-AVAILABLE" BASIS WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND. EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, AND TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED REPRESENTATION AND WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OTHER WARRANTY, NON-INFRINGEMENT, AND IMPLIED WARRANTIES ARISING FROM USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE WITH REGARD TO OUR CONTENT, INFORMATION, PRODUCTS, OR SERVICES PROVIDED HEREUNDER. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE FURTHER DISCLAIM THAT OUR SERVICES WILL BE FREE FROM BUGS, DEFECTS, OR ERRORS OR THAT THE SERVICES WILL BE ACCESSIBLE WITHOUT INTERRUPTION.
Copyright 2011 © Flycell, Inc.